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Home » This and That

Coconut Water Update: ZICO Defends Brand Changes.

by Kathy Patalsky · updated: Sep 13, 2019 · published: May 20, 2010 · About 6 minutes to read this article. 12 Comments

Last week I posted about ZICO's new plastic bottle packaging option and new 'from concentrate' formula. I had a lot of questions about the changes. A ZICO PR rep saw my post and emailed me some facts. (see below)

But What's all the Fuss? It's "just coconut water" right? And the changes are so minimal, right? Yes and no.

There are two issues here. Coconut water and brand transparency. Both issues have merit. So it's not just about coconut water. The deeper issue is about keeping the conversation between consumer and company transparent. Just look at the secrecy in the meat and dairy industries - corruption galore. So, it's not just coconut water. It's food. Food is personal - lets keep it that way. Read ahead for ZICO's fact statement and my response to it...

Another UPDATE 5/20/2010
Here is the most recent update directly from ZICO:

-----------start ZICO info

- The evaporation process in general is extremely high-tech these days and therefore there is little to no impact on nutritional profiles of the product. Also, because ZICO is using a unique process that completes the evaporation in a matter of seconds and at a lower temperature than normal processes, the heat-intensive processing step that she was concerned about does not come into play. This is what allows us to maintain the nutrition content and maintain the fresh, clean taste of the product.

- There are cost savings in shipping (though that was not the primary goal), but the more environmentally friendly HDPE bottles also have a cost to them. Therefore we will continue to try to pass along whatever value we can to the consumer, while also doing our best to minimize the impact on the environment.

-----------end ZICO info

continue to original post...

Here are the facts from ZICO:

-----------begin ZICO statement:

*Though ZICO is made from concentrate that actually doesn’t change the all natural benefits of the product. The phrase “from concentrate” often has a questionable reputation. It really just means that the coconut water has had most of the water removed during the production process so that it could be more easily transported and stored. The water is then added back in, giving it the same nutritional breakdown as the original coconut water. ZICO does this to reduce production materials and resources, making it better for the environment.

*The new ZICO tastes a little different, but this has nothing to do with concentrate or the packaging. For the new ZICO, coconuts are sourced from all over the world, while the carton uses only coconuts from Brazil . The blend of coconuts in the ZICO bottle was specially selected for a lighter taste, lower caloric content and increased sodium, which helps optimize hydration. If people prefer the original ZICO taste, they can buy ZICO in the carton. It’s merely a taste preference.

*Both ZICO products contain five essential electrolytes, more potassium than a banana and zero fat, zero added sugar and zero cholesterol.

*The plastic ZICO bottle is #2 recyclable, which is accepted in almost all curbside recycling programs nationwide. These bottles are recycled 40 times more often than the paper carton Tetra Paks. The bottles are also made domestically.

*The Tetra Pak is not being discontinued. ZICO found that while many people love ZICO, they sometimes felt the Tetra Pak wasn’t shaped well to fit easily into their lifestyles. Since ZICO is such a great hydration drink for athletes and active people, the new bottle with the screw off cap makes it easier for people to carry it around, store it on a bike rack or toss it in their gym bag.

------------end ZICO statement.

Interesting enough right? Glad to have some questions answered. Here is my complete response I sent to ZICO:

Thank you for the information - I will pass it onto my readers. And I have a few comments of my own:

I am thrilled to hear that the ZICO Tetra Pak formula is not being discontinued. I am a huge fan of the traditional Orange Peel Passion Fruit flavor - from the beginning, it has been my favorite flavor-essenced coconut water.

In regards to the 'from concentrate' issue.
I understand that the nutrients may still be equally accounted for when you compare fresh to 'from concentrate' coconut water. But by concentrating the coconut water, you have added another processing step. And an intense one at that. I have read that the process of pasteurization (something done to all brands of packaged coco water) is much less heat intense than the process of concentrating (removing the water from) coconut water - which is a very heat intense process. Do you have any comments on this?

I ask because obviously the more you process a food - the farther the food strays from its original natural state. And when I shop for food I seek products that are minimally processed. I'd rather buy apples from my local farmers than from Whole Foods. Or buy soybeans and crush them into homemade veggie burgers than buy highly processed soymeat burgers. And I'd rather drink fresh squeezed orange juice from my neighborhood cafe than buy a frozen concentrate to mix at home. Less processing is simply a shopping mantra of mine. So when I read that ZICO has added another processing step to my beloved coconut water - it immediately hit me in the gut the wrong way. Regardless of the facts and figures about nutrients.

I will say that your assurance that the nutrients stay in tact does clear up a big question mark for me - but I personally still prefer the less processed formula over the 'from concentrate' version.

Last thing. As for the shipping ease of the new from concentrate formula - that's great! Better for the environment and I would imagine that this lowers ZICO's shipping costs greatly as well. I wish the cost savings would be passed onto the consumer. Most coconut water (of every brand) runs around $2 a drink - not exactly accessible to all consumer price-points. I recommend coconut water to just about everyone I meet - and they often comment that it is too expensive to drink regularly.

Again, thank you for the information - I will post it on my blog. I am a big fan of coconut water and ZICO has always been one of my top two favorite brands - simply delicious. Thus my intense interest in any brand changes.

Kathy

Your Turn! Now I'm curious... what do you guys think? Do you care? Are you sick of bloggers like me dissecting food brand news - or do you like being an informed consumer who holds companies fully accountable for their products?

I'll admit I get a little frustrated by the lack of immediate transparency from some companies nowadays - but I was glad to get some direct facts from ZICO.

OK, so maybe it's just a silly coconut beverage to some of you out there. But I think as consumers we have to stick up for brands we love and demand transparency. Just look at the extreme secrecy in the meat and dairy industries - corruption galore. Food is personal - lets keep it that way.

Read my original post on ZICO's new packaging and formula here.

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About Kathy Patalsky

Hey there! I'm Kathy, lover of kitty cats, weekend baking, 90's movies, travel, beach fog and foamy lattes. Since 2007, I have been sharing my vegan recipes and photos. My goal is to make your cooking life a little easier, delicious - and plant-loaded - while sharing some LIFE and conversation along the way.

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  1. Isabella says

    October 29, 2013 at 4:01 pm

    I just finished a new bottle of Zico and was disappointed and confused to see "from concentrate" on the label. That is a big change for the brand to undergo, and seems deceptive that it was not made more clear on the bottle. Like you, I prefer minimally processed foods for the nutrition benefit, and do not purchase "from concentrate" drinks. I'm afraid I won't be purchasing Zico anymore 🙁

    Reply
  2. Jennie says

    July 30, 2010 at 6:11 pm

    I'm so glad I read this blog as I had the same experience as you. The Zico passion fruit/orange peel is my favorite and then I was yes, big bottle/more coconut water... but blech!!! Like you I didn't finish the bottle and threw it out after a few sips. Switched to VitaCoco (and I'm going to try the other brands if I can find them).

    Reply
  3. Chris says

    July 13, 2010 at 1:51 pm

    Tom, you are not correct. Plain and simple. Taste is a matter of personal preference but it does not contain any healthier

    Reply
  4. Kathy Patalsky says

    June 04, 2010 at 1:43 pm

    I agree the bottles taste different. But the tetra pak formula should taste as you remembered it... I wish they had simply done the Tetra Pak formula in a screw-off tetra pak container (similar to the extra-large vita coco bottles now on the market). Sigh

    Reply
  5. Henry says

    May 20, 2010 at 1:36 pm

    What I don't understand is, if they're removing the COCONUT WATER, then adding PLAIN WATER, it's no longer the same product at ALL, is it?!

    Reply
  6. Kathy Patalsky says

    May 19, 2010 at 6:41 pm

    thanks so much 🙂

    and thanks for your passionate comment. I'm sure it will be helpful to ZICO to hear the direct comments from the loyal coconut water fans out there.

    Reply
  7. Kathy Patalsky says

    May 19, 2010 at 6:40 pm

    I agree that it is confusing that the same ZICO product has differing formulas and tastes from the bottle vs the tetra pak. I worry that newbie coconut water tasters will try the bottle and think that all coconut water tastes like that! It's a bit confusing. But I tasted my fave passion fruit orange flavor in TETRA last night and it was as delicious as ever. But its called Passion fruit orange now (it used to be orange peel) I liked the orange peel title! oh well.

    Reply
  8. Kathy Patalsky says

    May 18, 2010 at 9:31 pm

    Food is personal - lets keep it that way. Transparency from food companies is a great thing!

    Reply
    • Baylee Young says

      May 20, 2010 at 5:49 pm

      I'm going to keep a better eye and ear out at work to see what our Zico customer's have to say! I lost my coconut water virginity to Zico Passion Fruit Orange Peel- it's my favorite too!!! I guess I need to pony up and try the new bottled flavors!!! Thanks for the insight and going after answers!!! I'll let you know what I hear from my customers!!! xo

      Reply
      • Kathy Patalsky says

        May 20, 2010 at 11:44 pm

        OOh Thanks Baylee - I'd love to hear what your customers think! ~K

        Reply
  9. Kathy Patalsky says

    May 18, 2010 at 9:27 pm

    You are welcome! And I'm glad there are more folks out there as interested as me in where our food and bevies come from.

    Reply
  10. Kathy Patalsky says

    May 18, 2010 at 9:26 pm

    yeah, the "concentrate" thing has always boggled my mind. But I guess it all comes down to shipping weight - and lets face it, coconut water is produced in countries far far away and so shipping is probably a huge production cost. But I totally feel you on the 'huh?' factor...

    Reply

Hi, I'm Kathy! I'm so glad you are here! I've been sharing my vegan life and recipes here on the blog since 2007...

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